Shipping and delivery Policy:
When will I receive my order?
Orders will be dispatched within 2 working days after the receipt of the payment. You will receive the shipping details once dispatched . Products will be delivered within 2 -7 days after the shipping depending up the place of delivery. Kindly note Chimil creations will not be responsible for the delay by delivery partners .
Is there any minimum order quantity ?
No there is no minimum order quantity .
What are the shipping charges?
Shipping charges will be applicable for all orders and the rates will differ according to product weight and distance.
FREE Shipping will be available at times as special offers for purchase above certain amount .
Our products are carefully inspected before they are shipped . However, if the product is defective or damaged we will return the amount to your bank account, subject to the product being received by us accordance to our terms and conditions listed below.
Return is accepted only when product is damaged. At Chimil we constantly make effort to match the original product colours yet it may slightly vary from the pictures shown due to different display devices , settings and the different lightings used.
A return or exchange request can be raised thru firstname.lastname@example.org or WhatsApp 9940876987 within 2 Days of receipt of the product by mentioning the reason for return
Return products will be accepted only if they are returned in their original condition with original packing, invoice and all the tags attached . Items should not be washed , used or altered in any way. Returns will be applicable only when the fabric is defective.
Chimil Creations reserves the right to deny refund , if the item doesn't meet the Return Policy Guidelines.
Return pick up will be arranged or will be requested to send us depending upon service availability.
Amount refund will be processed within 2-7 days upon the receiving the product. If the product is purchased at a discounted price then only the discounted price as per the invoice will be refunded.
Please don’t hesitate to contact us if you have any questions!